Wallevo FAQ
Answers to common questions about the Wallevo digital asset wallet.
Frequently asked questions
What is Wallevo?
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Wallevo is a digital asset wallet and crypto portfolio platform. It shows your Bitcoin, Ethereum, Tether, XRP and euro balance in one dashboard, with transaction history, internal swaps and withdrawal requests.
Which assets are supported?
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Wallevo supports Bitcoin (BTC), Ethereum (ETH), Tether (USDT), XRP and a euro (EUR) cash balance. No other assets are currently supported.
How do I open an account?
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Select Sign up, enter your details and the reference code you received, then confirm your email address. After that you can sign in and see your dashboard.
How do swaps work?
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A swap is an internal conversion between your own balances inside Wallevo. You see the rate and the amount you will receive before you confirm.
How are withdrawals handled?
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You submit a withdrawal request in euro, either to a crypto address or a bank account. Every request is reviewed by the Wallevo team and you are notified by email when its status changes.
Can I use two-factor authentication?
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Yes. Two-factor authentication is optional and can be turned on at any time in your account settings.
Which languages are available?
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Wallevo is available in English, German, Spanish and Italian.
How can I contact support?
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Signed-in clients can open a support request from the dashboard, or write to support@wallevo.de.
Ready to experience Wallevo?
Open your account today and manage your digital assets with confidence.